Recent Notes From Rex

In the customer service world, having an email chain of conversation can be helpful. It is a great way for the customer to have written instructions if that was the reason they wrote. Even for customer service complaints, email can be a helpful medium. That being...

What helps your business succeed and thrive? Your employees, right? If you are looking to grow or retain your staff we have 5 ways to build employee engagement. An engaged employee is more likely to stay and more likely to perform at his or her peak. How can you...

Do you have what it takes to be an entrepreneur? Have you always wondered what it would be like to be your own boss? Well, it isn’t always easy BUT it is always fun and rewarding! How to tell if you're an entrepreneur is something we want to explore -- some are tongue...

How can you motivate your team and employees to keep them better engaged and more loyal to the company? By offering ongoing training and coaching. Don’t wait for a specific moment in time or until you invest in a training program – open yourself and offer your skills...