Our team is in serious growth mode since the middle of last year. This means we have been in the process of bringing on new team members and getting them involved in our processes and procedures. Because our team is virtual and scattered across the globe I need to work with my assistant to keep everyone engaged and to keep projects moving along.
How do I do that? Here are a few steps that I take:
- Empower them. Hire wisely and let them go do what they are skilled at. If you’re not comfortable allowing them to perform their tasks, perhaps you hadn’t defined their role clearly enough. Provide the tools they to perform their jobs. Have tracking and reporting mechanisms in place so you’ll know projects are moving along.
- Communication is key. Put “team meeting” in your calendar and have a touch-base session. If the lines of communication are open and your staff knows you’re open to hearing from them, everyone benefits.
- Feedback and constructive criticism should be employed. Every conversation is an opportunity for an educational conversation. Talking to your staff and offering feedback will help them better perform their jobs. Feedback keeps everyone engaged. When you’re on a one-on-one call ask, “Is there anything you need from me to help you more effectively do your job?”
You, as the business owner, need to be the one to initiate conversations and keep your workforce engaged because if they feel valued they will not only perform at higher levels, but will likely stay with you for the long term!