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Today, business owners can’t ignore social media. Even though there are times you may feel you’re screaming into a crowded room when it comes to either being heard or listening effectively, the power of social media cannot be ignored.

Here are three quick steps to jump into the social media market and make the most advantage of the conversations:

  1. Understand the need for social media. If you don’t believe your company or business needs social media, you won’t be able to fully embrace, or commit to, it. Whether you own a product or a service business you can harness the power of social media to start conversations, grow loyalty and get to know your customers. Keep in mind that potential clients want to do business with people they know, like and trust. Do your clients know, like and trust you?
  2. Sign up for LinkedIn. If you already have LinkedIn, update your profile, use correct keywords, endorse others and ask satisfied clients for endorsements and recommendations. If you’re in business, having a LinkedIn account is a must. It’s likely more important than a Facebook or Google+ account, but those other two social media platforms cannot be discounted if you want to remain relevant.
  3. Claim your Facebook business name, capture your Facebook Places site. Create your Facebook business profile — again with relevant keywords — then start the conversation.

Remember though, social media is a conversation, it is not a place to constantly put forth a “buy me, buy me” message. Your status updates and the products and services you provide will speak for themselves.